Let's just say I've never identified so much with a candle. The packaging was busted at the bottom before I took it out of the bag. I didn't realize that the candle was broken or else I'd have taken a picture of that as well. It's pretty, but cracked and a bit unstable. I doubt the tip is supposed to look like that, and I'm a bit concerned about using it.In this social climate, though, I don't want to burden the shop for a return so maybe I'll see if I can use a hair dryer to fuse it or something.